Privacy Policy
Welcome to SFG Mega Store. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through sfgmegastore.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide better services, process orders, and improve your experience. The information we collect may include:
- Personal Information: name, email address, billing and shipping address, phone number, payment information (processed by third-party payment processors), and account credentials when you create an account.
- Order Information: products purchased, order history, shipping details, and transaction records.
- Technical and Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and other analytics data collected through cookies and similar technologies.
- Marketing Preferences: communication preferences and opt-in choices for newsletters and promotions.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling your orders, including payment, shipping, and order confirmation.
- Managing your account and providing customer support.
- Sending transactional emails, updates, and marketing communications (where you have provided consent).
- Improving the Site, product offerings, and user experience through analytics and research.
- Preventing fraud, enforcing our terms, and protecting the security of our users and the Site.
3. Sharing and Disclosure
We may share your information with third parties in the following situations:
- Service Providers: third-party vendors who perform services on our behalf (payment processors, shipping carriers, hosting providers, email platforms, analytics providers).
- Legal Requirements: when required by law or to respond to legal process, protect our rights, or comply with government requests.
- Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: when you agree to share information for a specific purpose.
4. Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to operate and improve the Site, analyze trends, and provide personalized content and advertising. You can control cookie preferences through your browser settings and, where available, our cookie consent tool. Disabling some cookies may affect your experience on the Site.
5. Third-Party Links and Services
The Site may contain links to third-party websites and services (for example, payment gateways and social networks). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any site you visit.
6. Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or alteration. However, no internet transmission is completely secure—while we strive to protect your information, we cannot guarantee absolute security.
7. International Data Transfers
We operate globally and may transfer, store, and process personal information in countries outside your residence. Where applicable, we use appropriate safeguards consistent with legal requirements to protect your data when transferred internationally.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and legal requirements.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
- Accessing the personal data we hold about you.
- Requesting correction or deletion of inaccurate or unnecessary data.
- Objecting to or restricting processing.
- Data portability (receiving your data in a commonly used, machine-readable format).
- Withdrawing consent where processing is based on consent.
To exercise these rights, please contact us using the information in the Contact section below. We may ask you to verify your identity before responding to such requests.
10. Children’s Privacy
The Site is not intended for children under 16. We do not knowingly collect personal data from children under that age. If you believe we have collected information from a child, please contact us so we can take appropriate steps to remove the information.
11. California Privacy Rights (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of the categories of personal information collected, sold, or disclosed. To submit a CCPA request, please use the contact details below and specify that your request is being made under the CCPA.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. Material changes will be notified through the Site or by other means where required by law.
13. Contact
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
SFG Mega Store
Email: privacy@sfgmegastore.com
Thank you for trusting SFG Mega Store. Your privacy matters to us.